Privacy Policy

Introduction

This Privacy Policy explains how Hamish Chadwick™ (“we”, “us”, “our”) collects, uses, discloses and protects your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any questions, you can contact us at hamish@hamishchadwick.com.

Our Principles

13 Australian Privacy Principles, which outline how personal information must be collected, handled, stored, accessed, corrected and disclosed.

Our obligations under the Privacy Act

“Personal information” includes any information or opinion that identifies you or could reasonably identify you.

Collection of Personal Information

We collect personal information when necessary to provide our services, respond to enquiries, deliver content, and operate our business.

This may include:

  • Name
  • Email address
  • Phone number
  • Business or company name
  • Billing or payment details
  • Responses to quizzes, surveys, or assessments
  • Website usage and analytics data
  • IP address, browser type, device identifiers, and location data


We may collect this information directly from you, from automated technologies, or from trusted third-party tools used in our business.

Information You Provide

When you submit an enquiry, we collect the information you enter so we can respond and follow up.

Email Lists

When you subscribe, you consent to receiving updates, educational content, offers, or marketing communications related to our services.
You can unsubscribe at any time.

Lead Magnets, Quizzes & Automated Funnels (ScoreApp)

ScoreApp to deliver quizzes, scorecards, assessments, lead magnets, and automated follow-up email sequences.

When you complete a ScoreApp quiz or submit information through one of these tools, we may collect:

  • Your quiz responses
  • Calculated scores or insights
  • Preferences and interests
  • Business or demographic data you voluntarily provide
  • This information is used to:
  • Deliver your personalised results
  • Send relevant follow-up emails
  • Improve our quizzes, content, and services
  • Tailor the support or recommendations we provide

ScoreApp may store your data in servers located outside Australia, including the United Kingdom or the European Union.
(See the “Cross-Border Disclosure” section below.)

Information Collected Automatically

Our website uses cookies, analytics, and tracking tools to improve performance and deliver a better user experience.

We use:

  • Site Performance Cookies
  • Analytics Cookies
  • Advertising Cookies

You may disable cookies in your browser, but some functions may not operate correctly.

We may use your information to send you marketing communications tailored to your interests.

All emails include an unsubscribe link.
You can also email hamish@hamishchadwick.com to update your preferences.

Use and Disclosure of Personal Information

We use your information only for:

  • The purpose for which it was collected
  • A related purpose you would reasonably expect
  • With your consent
  • Where required or authorised by law
  • Where necessary to reduce a threat to someone’s life or health
  • Law enforcement or regulatory reasons

We do not sell or rent your personal information.

We may disclose personal information to:

  • Email marketing platforms
  • ScoreApp (quiz/assessment platform)
  • Payment processors
  • Cloud storage providers
  • Advertising or analytics partners
  • Professional service providers (legal, accounting, technical)

Cross-Border Disclosure

Some of the third-party tools we use store or process personal information outside Australia, including in:

  • United Kingdom (UK)
  • European Union (EU)
  • United States (US)

This includes services such as:

  • ScoreApp
  • Cloud storage providers
  • Email marketing systems
  • Analytics or advertising platforms

Where your information is transferred overseas, we take reasonable steps to ensure:

    • The overseas recipient complies with the APPs; or
    • The recipient has equivalent privacy safeguards; or
    • You consent to the transfer by using our services and submitting your information to these platforms.


By using our website, completing ScoreApp quizzes, or providing your information, you consent to this overseas transfer.

Quality of Personal Information

We take reasonable steps to ensure that personal information is accurate and up-to-date. If you believe any information is incorrect, please contact us.

Data Security

We take appropriate measures to protect personal information from loss, misuse, unauthorised access or disclosure.

While no online system is 100% secure, we maintain reasonable safeguards appropriate for a small Australian business.

Access and Correction

You may request access to the personal information we hold about you.

We may refuse access where:

  • It impacts another person’s privacy
  • It poses a health or safety risk
  • We are legally restricted from providing it

If we refuse access, we will explain why.

When information is no longer required, we securely destroy it unless legally required to retain it.

Complaints

If you believe your privacy rights have been breached, contact us at:

Email: hamish@hamishchadwick.com

We will respond as soon as reasonably possible.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner:

Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Email: enquiries@oaic.gov.au
Phone: 1300 363 992

Contact Us

Contact us if you have questions about this policy or your personal information:

Email: hamish@hamishchadwick.com
Address: Hamish Chadwick™, Brisbane QLD, Australia

Is Your Brand Working for You, or Against You?

In less than 2 minutes, discover how well your brand truly reflects who you are,
what you stand for, and how you deliver value.

TAKE OUR BRAND ALIGNMENT SCORECOARD